As a Senior UX Researcher at Travelport, I lead research trainings and workshops designed to demystify the research process and make methodologies accessible to cross-functional teams. By democratizing research practices, I foster a culture of user-centered thinking and strengthen organizational confidence in research-driven decision-making.

Through hands-on sessions and ongoing mentorship, I empower designers, product managers, and junior researchers to confidently integrate research into their workflows. This approach enables teams to independently conduct smaller, tactical studies and ensure continuous validation of design solutions — ultimately driving more informed, evidence-based product decisions.

Key initiatives include leading Teresa Torres’ Continuous Discovery training, hosting Research Talks to share best practices, managing the “Ask a Researcher” Slack channel for ongoing support, and facilitating feedback sessions to reinforce learning and the practical application of research methods