Hi, I’m Laura — a Senior UX Researcher with over 10 years of experience in tech, working across both B2B and B2C environments.

As a researcher, I thrive on tackling complex challenges and collaborating with cross-functional teams — from designers and product managers to developers and leadership. I’m passionate about deeply listening to users and ensuring their voices drive product decisions.

As part of the research team at Travelport, I lead end-to-end research projects — from shaping proposals to delivering impactful insights — while embedding continuous discovery research into our process. I also mentor fellow UX researchers and support teams across the organization in strengthening their research practices.

My goal is to empower teams to make smarter, more user-centered decisions through actionable, evidence-based insights and mixed-method research. I believe the best research happens when everyone is involved in the process.

I also advocate for inclusivity and accessibility; having worked in international and diverse environments, I’ve learned that listening to a wide range of experiences is essential to creating more equitable and impactful products.