Hi, I’m Laura — a Senior UX Researcher with over 10 years of experience in tech, working across both B2B and B2C environments.

As a qualitative researcher, I thrive on tackling complex challenges and collaborating with cross-functional teams — from designers and product managers to developers and leadership. I’m passionate about deeply listening to users and ensuring their voices drive product decisions.

In my current role at Travelport, I lead end-to-end research projects — from shaping proposals to delivering impactful insights — while embedding continuous discovery research into our process. I also mentor fellow UX researchers and support teams across the organization in strengthening their research practices.

My goal is to empower teams to make smarter, more user-centered decisions through actionable, evidence-based insights and mixed-method research. I believe the best research happens when everyone is involved in the process.

I also advocate for inclusivity and accessibility; having worked in international and diverse environments, I’ve learned that listening to a wide range of experiences is essential to creating more equitable and impactful products.